Roles and Responsibilities
Provide exceptional customer service through chat support, ensuring timely resolution of customer queries and concerns.
Handle international chats with fluency in English language, demonstrating cultural sensitivity and adaptability.
Utilize solid communication skills to effectively address complex issues and escalate when necessary.
Maintain accurate records of all interactions with customers using our CRM system.
Collaborate with team members to achieve process goals and improve overall performance.
📌 Walk In Customer Service Associate Pune
🏢 Tech Mahindra
📍 Pune
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