Job Title: Tele Calling - 2 positions

Exp: 1 year

Budget: 20k Gross

Location: Chennai

Key Responsibilities

Inbound Call Management
Attend and manage incoming calls from prospective and existing customers in a qualified and courteous manner.
Understand customer enquiries and requirements related to solar products, installations, pricing,

and services.
Provide accurate basic information about the company, solar products, and available solutions.
Identify and qualify potential sales enquiries received through phone calls.
Record customer details, requirements, and call outcomes accurately for further follow-up.
Transfer or coordinate technical, commercial, or service-related queries with the relevant team.
Ensure timely follow-up on enquiries that require further assistance or a sales visit.

Customer & Data Management




Maintain and regularly update customer and lead information in CRM/Excel.
Track follow-ups, customer responses, appointments, and lead status.
Maintain proper records of inbound and outbound calls.
Prepare regular reports on calls handled, leads generated, qualified leads, appointments, and conversions.

Key Skills & Competencies
Excellent verbal communication and interpersonal skills.
Valuable command of English, knowledge of additional languages are preferred.
Robust convincing and customer-handling skills.
Good listening and follow-up abilities.
Ability to understand customer requirements and qualify leads effectively.
Basic knowledge of MS Office/Excel and CRM tools.
Prior experience in telecalling.

📌 Tele Caller Chennai
🏢 Primesource Consulting
📍 Chennai