Key Responsibilities:

Objective

The Pre-Sales Executive supports the sales team with technical expertise, solution development, proposal creation, and customer engagement, ensuring a streamlined pre-sales process and improved sales outcomes.

Scope

The pre-sales activities carried out by the Pre-Sales, including responding to RFPs/RFIs, delivering product demonstrations, and collaborating with the sales and technical teams to provide solutions that meet customer needs.

· Collaborate with the sales team to understand customer needs and provide technical and functional expertise.

· Develop and deliver solution proposals, presentations, and demonstrations to customers.

· Manage responses to Request for Proposals (RFPs), Request for Information (RFIs), and other customer inquiries.

· Maintain a deep understanding of the company’s products, services, and technologies.

· Continuously gather customer feedback and provide insights to the product team for future product improvements.
Make outbound calls to potential and existing clients to introduce and promote products and services.




Follow up on leads generated through marketing campaigns or sales teams.
Clearly explain product features and advantages to customers, addressing inquiries effectively.
Maintain and update client database with current information, interactions, and follow-up details.
Coordinate with the sales and marketing teams to align strategies and share customer feedback.
Achieve weekly and monthly sales targets and report performance metrics to management.
Build solid client relationships to generate repeat business and referrals.

Qualifications and Requirements:
Any graduate (Degree or Diploma in Business/Marketing preferred).
Minimum of 1–2 years of experience in Presales, tele sales, telemarketing, or customer service.
Excellent communication skills in English and Tamil.
Ability to handle rejection and remain motivated to achieve targets.
Basic computer knowledge (CRM or Excel experience is a plus).
Solid negotiation and convincing skills.

📌 Presales Executive Chennai (India)
🏢 SILICON RADIO HOUSE
📍 India