Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up
Should have excellent customer service, interpersonal, and communication skills
Should also have a robust understanding of automotive technology and of the automotive industry.
Proficiency with industry-specific software.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the dealership's workflow and schedule
Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Displays extensive knowledge about products and services
Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction

📌 Business Associate Pollachi
🏢 5k Car Care
📍 Pollachi