Customer Success & Operations Associate Nashik (India)

Customer Success & Operations Associate Nashik (India)

15 Aug
|
मंगWale
|
India

15 Aug

मंगWale

India

Location: Nashik
Job Type: Full-Time / Internship
Experience: Freshers & Experienced Candidates Welcome
Age: No Bar
Career Gap: Not a Problem

Looking to Start or Restart Your Career?

We are looking for people who are honest, responsible, willing to work, good at communicating and comfortable using a computer.

Your degree, age or career gap matters less to us than your attitude, communication and willingness to learn.

Women looking to restart their careers are strongly encouraged to apply.

What You’ll Do
Speak with customers over calls and WhatsApp
Understand customer queries and problems
Help customers resolve order and service-related issues
Coordinate with customers, partners and internal teams
Follow up until issues are properly resolved
Handle day-to-day back-office operations
Maintain customer records and update information in the system
Collect customer feedback
Follow up with existing/inactive customers when required
Work towards defined daily and monthly performance goals
Identify recurring customer problems and communicate them to the team

Who We’re Looking For

You should be:
Honest and responsible
Willing to learn and work
Comfortable speaking with customers
Patient while handling complaints
Good at understanding and solving problems




Comfortable with basic computer work
Able to use WhatsApp, email and web-based software
Comfortable with follow-ups and calling
Able to take ownership of assigned work
Comfortable working with performance targets

Communication Skills
Good Hindi communication
Marathi communication preferred
Basic English understanding is sufficient

Fluent English is NOT compulsory.

Education

12th Pass / Graduate / Any Educational Background

Skills, attitude and willingness to work matter more than qualifications.

Who Can Apply?
Freshers
Experienced candidates
College students looking for internships
People looking for a secure full time prospect
Candidates restarting their careers after a break
Homemakers looking to return to work
Candidates looking for a career change

What Matters Most to Us

Resume se zyada attitude matter karta hai.

If you can communicate well, learn quickly, take responsibility and genuinely try to solve a customer's problem, we would like to meet you.

Work Location: Nashik

Position: Customer Success & Operations Associate

Internship and Full-Time opportunities available.

Pay: ₹180,000.00 - ₹200,000.00 per year

Benefits:
Flexible schedule

Work Location: In person

📌 Customer Success & Operations Associate Nashik (India)
🏢 मंगWale
📍 India

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer success & operations associate nashik (india) / india