Front Desk Representative responsibilities include:
Keeping front desk tidy and presentable with all necessary material
Greeting and welcoming desks as they approach the front desk
Answering questions and addressing complaints

Hiring a Front Desk Representative?

Job brief

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.




Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements and skills
Proven experience as front desk representative, agent or relevant position, freshers can also apply
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Basic Computer Knowledge
Solid communication and people skills
Valuable organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
High School; additional qualifications will be a plus

Job Type: Part-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Perks:
Flexible schedule
Paid sick time

Education:
Higher Secondary(12th Pass) (Required)

Experience:
total work: 1 year (Preferred)

Language:
Hindi (Preferred)
English (Required)

Location:
Kochi, Kerala (Required)

Work Location: In person

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