Job Description – Admin Help Desk Executive

Position: Admin Help Desk Executive

Department: Administration / Facility Management

Company: Uniservice Facility Management

Qualification

Any Graduate (BBA, B.Com, BA, MBA or equivalent).

1–3 years of experience in administration, help desk, or facility management.

Valuable knowledge of MS Office (Excel, Word, Outlook).

Job Summary

The Admin Help Desk Executive is responsible for handling day-to-day administrative and help desk activities, ensuring smooth coordination between employees, vendors, and facility teams.

Roles and Responsibilities

Handle employee and client queries through calls, emails, and the help desk system.

Register, track, and close complaints related to housekeeping, security, engineering, and maintenance services.

Coordinate with internal teams and vendors for timely resolution of issues.

Maintain records of complaints, service requests, and resolutions.

Prepare daily, weekly, and monthly MIS reports.





Monitor attendance and maintain administrative records.

Manage office supplies, stationery, and inventory.

Support facility operations and ensure compliance with company policies.

Coordinate meeting room bookings and visitor management activities.

Maintain vendor and asset records.

Assist the facility manager in day-to-day operations.

Skills Required

Positive communication skills.

Strong coordination and problem-solving abilities.

Knowledge of MS Excel and reporting.

Customer service orientation.

Time management and multitasking skills.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:
Cell phone reimbursement
Commuter assistance
Adaptable schedule
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

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