We are looking for a dedicated and detail-oriented Tele Calling Executive to conduct customer feedback calls & monitor branch operations through CCTV to ensure excellent service quality. The ideal candidate should have positive communication skills, basic computer knowledge, and the ability to identify and report operational issues.
Make customer feedback calls after service completion.
Record customer feedback accurately in the Excel.
Escalate customer complaints and operational issues to the concerned department.
Verify customer satisfaction and service quality.
Coordinate with branch managers regarding observations and follow-ups.
Maintain confidentiality of CCTV footage and customer information.
Monitor CCTV footage of all branch operations.
Ensure employees follow company SOPs and service standards.
Prepare daily observation and incident reports.

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Tele Calling Executive Kadavanthra
🏢 Norona Tech
📍 Kadavanthra