The Wellness Reception Coordinator is the first point of contact for clients at a wellness center, spa, fitness studio, or clinic. This role ensures a welcoming workplace while managing appointments, client communication, and front desk operations efficiently.

Key Responsibilities:
Greet clients and visitors warmly, ensuring a positive first impression
Manage appointment scheduling, rescheduling, and cancellations
Handle phone calls, emails, and inquiries about services and programs
Maintain client records and update information in the system
Coordinate with therapists, trainers, and wellness staff for smooth operations
Process payments, billing, and issue receipts
Promote wellness services, packages, and memberships
Ensure the reception and waiting area is clean, organized, and calming
Manage inventory of front desk supplies (forms, brochures, etc.)
Handle client concerns professionally and escalate when necessary





Required Skills & Qualifications:
High school diploma or equivalent (Bachelor’s degree preferred)
Proven experience in reception, hospitality, or customer service (wellness/spa experience is a plus)
Excellent communication and interpersonal skills
Basic computer proficiency (MS Office, booking systems, CRM tools)
Solid organizational and multitasking abilities
Professional appearance and customer-focused attitude
Preferred Skills:
Knowledge of wellness, spa, or fitness services
Experience with scheduling software or POS systems
Ability to upsell services and memberships

Job Types: Full-time, Fresher, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: In person

📌 Reception Coordinator Perambur
🏢 Vecura Wellness Clinic
📍 Perambur