Key Responsibilities:
Collaborate with customers to understand their requirement and plan budget events accordingly.
Ensure high quality service and customer satisfaction during events.
Oversee inventory of beverages and banquet supplies.
Control costs and work within allocated event budget.
Coordinate with Chef for menu planning.
Create event schedules and assign tasks to staff.
Handle customer complaints promptly and professionally.
Maintain cleanliness and ambiance of the banquet hall.
Train and motivate banquet team members.
Required skills and qualifications:
Degree / Diploma in Hotel Management.
A minimum of 5 to 8 years of experience in planning and managing events.
Excellent verbal and written communications skills.
Robust leadership and team management skills.