As the Front Desk Receptionist, you will be the first point of contact for our guests. You will be responsible for creating a warm welcome, ensuring smooth check-in and check-out processes, handling guest enquiries, managing reservations, and delivering exceptional customer service throughout the guest journey.

Key Responsibilities
Welcome guests with a friendly and skilled attitude.
Handle guest check-in and check-out efficiently.
Manage room reservations, day picnic bookings, and guest registrations.
Provide information about Monteria Village’s attractions, activities, accommodation, events, and packages.
Coordinate with Housekeeping, F&B;, Maintenance, Security, and Operations teams to ensure a seamless guest experience.
Process payments and maintain accurate billing records.
Handle guest complaints politely and resolve issues promptly or escalate when necessary.
Maintain guest records using the property management system.
Prepare daily reports, shift handovers,



and maintain front desk documentation.
Ensure the reception area remains clean, organized, and welcoming at all times.
Follow company SOPs, safety standards, and guest service protocols.

Pay: ₹14,000.00 - ₹25,000.00 per month

Perks:
Health insurance
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:
Khalapur, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:
Diploma (Required)

Experience:
Front desk: 1 year (Required)

Language:
Hindi (Required)
Marathi (Required)
English (Required)

Location:
Khalapur, Maharashtra (Required)

Shift availability:
Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

📌 Front Office Receptionist Khalapur
🏢 Monteria Village
📍 Khalapur