Job Summary

The Assistant Branch Head supports the Branch Head in managing daily branch operations, achieving business targets, ensuring compliance, and delivering excellent customer service. The role includes team supervision, operational control, and business development support.

Key Responsibilities1. Branch Operations
Assist in overseeing day-to-day branch operations.
Ensure smooth functioning of all branch activities.
Monitor cash handling and transaction accuracy.
Maintain proper documentation and records.
Business Development
Support achievement of branch business targets.
Promote financial products and services.
Identify recent business opportunities and customer leads.
Build and maintain customer relationships.
Team Management
Supervise and guide branch staff.




Monitor employee performance and productivity.
Assist in training and engaging team members.
Ensure discipline and adherence to company policies.
Customer Service
Handle customer queries and complaints effectively.
Ensure high levels of customer satisfaction.
Maintain service quality standards.
Compliance & Risk Control
Ensure adherence to company policies and regulatory guidelines.
Monitor KYC and documentation compliance.
Support audit requirements and risk control measures.

Pay: From ₹20,000.00 per month

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Assistant Branch Manager Kalady (India)
🏢 Muthoot MCred Ltd (Formerely known as Muthoottu Mini Financiers
📍 India