Mobile Service Trainer – Job Description

Role: Mobile Service Trainer
Department: Training / Service
Reports To: Training Manager / Service Head

Key Responsibilities:
Conduct technical training for mobile phone service technicians.
Train technicians on smartphone hardware, software, troubleshooting, and repair procedures.
Provide hands-on training for motherboard-level repair, soldering, component identification, and fault diagnosis.
Explain service manuals, circuit diagrams, schematics, and technical procedures.
Train teams on recent mobile models, technologies, tools, and repair techniques.
Evaluate technicians through practical and theoretical assessments.
Identify skill gaps and provide corrective coaching.
Develop training materials, presentations, manuals, and practical exercises.
Monitor technician performance after training and provide feedback.
Ensure technicians follow company quality, safety, ESD, and service standards.




Coordinate with the service/technical team to resolve complex repair issues.

Required Skills & Qualifications:
Diploma/Degree or ITI certification in electronics, electrical, or a related field.
Solid experience in mobile phone repair and troubleshooting.
Good knowledge of Android/iOS smartphones and electronic components.
Hands-on experience with motherboard repair, soldering, and diagnostic tools.
Strong communication and presentation skills.
Ability to train both beginners and experienced technicians.
Positive problem-solving and analytical skills.

Experience: Typically 3–7 years in mobile servicing/repair, with relevant training experience.

KPIs: Training effectiveness, technician pass rate, repair quality, repeat-repair reduction, productivity, and trainee skill improvement

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Technical Trainer Mobile Service Hyderabad
🏢 Run Service Infocare
📍 Hyderabad