Glatro is looking for an Operations Executive to manage day-to-day operational activities and ensure smooth coordination between customers, vendors, and delivery partners.

Key Responsibilities
Complete and manage KYC verification for vendors and delivery partners
Handle returns, refunds, cancellations, and related issues
Resolve queries and concerns from customers, vendors, and delivery partners
Coordinate with different teams to ensure smooth order operations
Prepare and process weekly settlements for vendors and delivery partners
Maintain accurate records of settlements, refunds, returns, and operational activities
Identify operational issues and ensure timely resolution
Support day-to-day marketplace operations and improve overall customer experience

Requirements
Robust communication and coordination skills
Good knowledge of Hindi and English




Comfortable handling multiple operational tasks simultaneously
Good understanding of Excel/Google Sheets
Detail-oriented and responsible with financial/settlement-related tasks
Ability to work in a rapid-paced startup environment
Candidates must be based in NCR (Delhi/NCR)

Job Details

Position: Operations Executive
Location: Remote
Eligibility: Candidate must be from NCR
Company: Glatro

If you are organized, proactive, and enjoy managing operations in a fast-paced workplace, we’d love to hear from you.

Pay: Up to ₹15,000.00 per month

Benefits:
Paid sick time
Paid time off
Work from home

Work Location: Remote

📌 Operations Executive Gurugram
🏢 Glatro Commerce Private
📍 Gurugram