Job Summary

Help design, build and continuously improve the clients online platform.

Research, suggest and implement current technology solutions following best practices/standards.

Take responsibility for the resiliency and availability of different products.

Be a productive member of the team.

Location: Pan India

Responsibilities

Requirements
Design and implement AI-powered solutions leveraging Salesforce Agentforce, Einstein AI, and Data Cloud (Customer 360).
Configure and deploy Agentforce agents, including topics, actions, prompts, guardrails, and integrations with Salesforce and external systems.
Build and manage Data Cloud capabilities, including data ingestion, Data Streams, DMOs, Identity Resolution, Unified Profiles, and Calculated Insights.
Integrate CRM, ERP, marketing, and external data sources using APIs and connectors.
Develop customer segments, activation strategies, and AI-driven experiences powered by unified customer data.
Collaborate with business and technical teams to translate requirements into scalable AI and Customer 360 solutions.




Monitor solution performance and ensure adherence to security, governance, privacy, and compliance standards.

Skills
Salesforce Agentforce
Einstein AI Prompt Builder
Salesforce Data Cloud (Data 360)
Data Streams
DMOs Identity Resolution
Customer 360 Unified Profiles
Calculated Insights Segmentation
Salesforce Flow
Apex LWC
API Data Integration
CRM Analytics / Tableau
SQL Data Governance
Sales Cloud Service Cloud

Preferred Certifications
Salesforce Agentforce Specialist
Salesforce AI Specialist
Salesforce Data Cloud Consultant
Salesforce Platform Developer I/II

Qualifications
Work Experience: 5+ years

Job Type
Permanent

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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