JewelsHire, a distinguished leader in the realm of jewelry industry recruitment, extends its invitation for a position at a renowned jewelry manufacturer located in Seepz, Andheri east, Mumbai

Handle order raising,

pricing (manually using Advanced Excel), and order processing efficiently

Manage end-to-end order coordination including follow-ups with internal teams and clients

Prepare and manage shipment building, documentation, and release processes

Coordinate closely with production, logistics, and merchandising teams to ensure timely delivery

Maintain accurate data and reports using Advanced Excel (VLOOKUP, Pivot Tables,

MIS reports, etc.)

Work on EMR software for order tracking and updates

Handle export market clients and ensure smooth communication and servicing

Monitor order status and proactively resolve delays or issues

Requirements

Requirements: -





- 5+ years of relevant experience in CRM / Client

Relationship Management

- Strong CRM exposure with excellent client-handling skills

- Good knowledge of Jewellery Pricing &

Costing

- Strong English communication skills – verbal

& written

- Excellent Email & Chat communication skills

- Advanced MS Excel skills – VLOOKUP & Pivot

Tables

- Robust knowledge of the Export Jewellery Market

- Excellent coordination, follow-up & customer relationship management skills

- Ability to handle clients independently and manage day-to-day CRM operations

- Hands-on experience with EMR software

Benefits

Location- Mumbai, Andheri East

Salary Range- Up to 50K

📌 Senior CRM Executive (Mumbai)
🏢 JewelsHire
📍 Mumbai