Location: Mumbai
Experience: 5–10+ Years
Industry: Air Freight Forwarding / Airline Cargo / Logistics
Employment Type: Full-Time
Job Summary We are looking for an experienced Sales & Operations Manager – Air Freight with solid exposure to Air Freight Forwarding, Airline Cargo Operations, Cargo Sales, and Business Development .
The candidate will be responsible for business development, customer acquisition, sales growth, key account management, and end-to-end air freight operations . The ideal candidate should have a strong network within the air cargo industry, including freight forwarders, airlines, GSAs, exporters, importers, CHA/customs brokers, consolidators, and logistics stakeholders .
The role requires a commercially focused professional who can independently generate business while ensuring smooth, timely, and profitable execution of air freight shipments.
Key Responsibilities · Develop and execute sales strategies to grow the company’s air freight business in Mumbai and other key markets .
· Build and maintain strong relationships with airlines, GSAs,



freight forwarding agents, CHA/customs brokers, airport cargo terminals, and other industry stakeholders .
· Identify potential customers and convert leads into long-term business relationships.
· Manage air freight sales enquiries, quotations, negotiations, and commercial proposals .
· Negotiate competitive rates and space commitments with airlines, GSAs, and service providers.
· Monitor airline capacity, market freight rates, routing options, and transit times.
· Achieve assigned monthly and annual sales, revenue, tonnage, and profitability targets .
· Manage and grow existing customer accounts through regular engagement and service improvement.
· Oversee end-to-end air freight operations from booking through final delivery.
· Coordinate with airlines, airport cargo terminals, transporters, CHA, customs brokers, and internal operations teams.
· Ensure timely cargo booking, acceptance, documentation, custom

📌 Sales & Operations Manager - Air Freight (India)
🏢 Sentro Group
📍 India