Job Description Mobile Repairing Technician
Diagnose and repair smartphones
Perform hardware replacement and software troubleshooting.
Test devices to ensure quality after repair.
Provide updates on repair status and estimated delivery time.
Handle customer queries and complaints professionally.
Maintain service records and inventory details.
Coordinate with the technical team to ensure timely service.
Deliver excellent customer service and achieve customer satisfaction
For Customer Care Officer -
Welcome customers and understand their service requirements.
Punch mobile repair job sheet in the system.
Explain repair issues, estimated costs, and delivery timelines.
Coordinate with technicians for repair updates.
Keep customers informed about repair status.
Handle customer complaints and resolve issues professionally.
Follow up with customers to ensure satisfaction.
📌 Mobile Repair Technician / Customer Care Officer Nashik
🏢 Vivo Authorized Service Centre
📍 Nashik
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