Duties and Responsibilities

Main Duties of the Post

- Responsible for project sales and sales through the distributors network.

- Providing technical support and advice to clients.

- Presenting the organization to potential clients through direct communication, face-to-face meetings, telephone calls, and emails.

- Responsible for own lead generation and appointment setting.

- Actively and successfully managing the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; closing; and handover to the Account Management team.

- Responsible for sample approval.

- Achieving sales targets product-wise and month-wise.

- Coordinating material dispatch and payments.

- Interacting with government bodies for product approvals.

- Possessing drive, motivation, and acute attention to detail to ensure all sales opportunities are captured and explored.

- Taking individual responsibility for current business and being able to self-manage while working as part of a growing team. Support will be available from management for complex, large pitches and strategies.

- Managing trade shows, events, seminars, exhibitions, presentations, etc.

- Being accountable for all client proposals, contracts, and further documentation in accordance with company procedures.

- Being responsible and accountable for customer satisfaction surveys and action plans to achieve 100% customer satisfaction.

- Maintaining the customer complaint register and resolving customer queries.

- Being responsible for ISO audit documentation and independently facing audits.

- Responding to tenders and requests for information in a timely manner.

- Effectively interacting with other departments,



including the Account Management and Technical teams, when handing over projects and ensuring that all aspects of the sale are fully and correctly briefed.

- Keeping abreast of issues affecting search engine marketing companies and the search engine industry, and collecting competitor intelligence.

- Handing over projects after closing the deal to the Engineering team with complete information regarding project requirements, correspondence, verbal discussions, and other relevant details.

- Communicating with clients throughout the project to keep them updated and obtain their feedback.

- Ensuring the organization remains proactive and responsive to prospective clients.

- Submitting documents in the required format.

- Submitting weekly expense reports along with bills to the Accounts Department.

Person Specification Skills, Knowledge and Experience Required

- Proven success in sales and demonstrable knowledge of the complete sales process.

- Confident negotiation skills and the ability to close deals.

- Strong client management skills and the ability to keep promises and commitments.

- Hands-on problem-solving skills with the ability to generate ideas and solutions.

- A positive and determined approach to researching and analyzing new business opportunities.





- Ability to use own initiative and pay close attention to detail.

- Ability to cope with competing demands and prioritize tasks effectively.

- Strong communication skills in all forms, including written, oral, email, telephone, and presentation.

- Excellent organizational and time-management skills.

- A positive attitude when dealing with people.

- Ability to work independently and take responsibility as an individual.

- A sound understanding of the Indian online marketing sector would be a distinct advantage.

Functional Competencies Required

- Confidence to present tailored presentations to potential client teams by effectively using a range of presentation skills, including body language, voice tone, and communication techniques.

- Ability to deliver a tailored sales process to achieve targets/KPIs by generating leads, asking probing questions, identifying appropriate features and benefits based on client needs, and presenting tailored solutions.

- Ability to identify new business opportunities using relevant research tools, sector-specific targeting, and cold calling.

- Detailed knowledge of search engine/online marketing and the ability to explain the value and benefits of search marketing in relation to other online marketing channels.

- Ability to manage and maintain accurate and accessible tailored documentation, including presentations and proposals, to meet clients’ needs.

- Ability to coordinate the pitch process by effectively providing relevant teams with a summary of clients’ technical and marketing requirements in order to obtain appropriate assessment and strategy recommendations.

📌 Sales Manager (Pune)
🏢 Shavish Group
📍 Pune