Job Summary

We are looking for an enthusiastic and target-oriented Telecaller to handle outbound and inbound calls, interact with customers, understand their requirements, provide relevant information, and generate leads or sales.

Key Responsibilities

- Make outbound calls to prospective and existing customers.

- Handle inbound customer calls and resolve basic queries.

- Explain products/services clearly and professionally.

- Understand customer requirements and identify potential leads.

- Follow up with leads and maintain regular communication.

- Achieve daily, weekly, and monthly calling and conversion targets.

- Maintain accurate records of calls, leads, follow-ups, and customer interactions.

- Coordinate with the sales/business development team for qualified leads.

- Handle customer objections professionally and work toward conversion.





- Ensure a positive customer experience throughout the interaction.

Requirements
- Positive convincing and interpersonal skills.

- Comfortable making a high volume of calls.

- Target-oriented and self-motivated.

- Basic computer knowledge and familiarity with MS Office/CRM tools.

- Ability to handle customer objections and follow-ups.

- Prior telecalling, telesales, customer support, or lead-generation experience is preferred.

Key Skills

Telecalling, Telesales, Outbound Calling, Inbound Calling, Lead Generation, Customer Handling, Follow-up, Sales, Communication Skills, Convincing Skills, CRM

📌 Sales (Ahmedabad)
🏢 Consultbae India
📍 Ahmedabad