16 Aug
|
SculptDerma
|
Uttar Pradesh
16 Aug
SculptDerma
Uttar Pradesh
Sculpt Derma Plastic Surgery & Aesthetic Clinic | PuneLocation: Kharadi, Pune
Job Type: Full-time
Experience: 1–3 years preferred
Salary: ₹20,000 – ₹30,000/month + performance incentives
Working Hours: 10:00 AM – 8:00 PM
Weekly Off: 1 day/week About Sculpt Derma
Sculpt Derma is a premium Plastic Surgery & Aesthetic Clinic in Pune offering Plastic Surgery, Aesthetic Medicine, Dermatology, Hair Restoration, Cosmetic Gynaecology and Wellness treatments.
We are looking for a confident, responsible and patient-focused Patient Coordinator who can become the face of our clinic and take ownership of the complete patient coordination process. Your Role
You will be responsible for ensuring that every patient enquiry is handled professionally—from the first phone call/Whats App message to appointment booking, follow-up and conversion. Key Responsibilities
Patient Handling
Welcome and coordinate patients professionally Handle incoming calls and Whats App enquiries Understand patient requirements and coordinate consultations Maintain patient records and appointment schedules Ensure a smooth patient experience Lead Management
Respond promptly to Google, Meta, Instagram and Whats App leads Follow up with prospective patients Maintain daily lead and follow-up records Convert enquiries into consultations Follow up with patients who have not booked/attended appointments Appointment Management
Schedule and confirm appointments Coordinate doctor availability Confirm appointments one day prior Handle cancellations and rescheduling Maintain the next-day appointment schedule Clinic Coordination
Coordinate with doctors and therapists Handle payments and basic billing Maintain daily reports Ensure reception/front desk is organized Complete proper handover at the end of the day Who We're Looking ForWe want someone who is:
Responsible and punctual
Confident speaking with patients
Good at communication and follow-ups
Comfortable speaking English + Hindi + Marathi
Presentable and qualified
C
📌 Patient coordinator (Uttar Pradesh)
🏢 SculptDerma
📍 Uttar Pradesh