This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a versatile, supportive environment where your well-being is prioritized and your potential can thrive. The Role The Role: You are the offshore specialist leader for tenant‑to‑tenant endpoint migration readiness and escalation support. You guide Scale squads and the Factory through device migration sequencing, Intune re‑enrolment impacts, Autopilot/join‑state considerations and remediation patterns. This role is critical to avoiding mass disruption:



endpoint readiness issues can block user productivity at wave cutovers, so your job is to standardise solutions, reduce repeat failures and provide rapid escalation leadership during cutover windows. Key Responsibilities: - Provide endpoint readiness guidance and risk assessments for migration waves. - Act as escalation authority for complex device migration failures and root cause analysis. - Define and maintain runbooks for common remediation scenarios (enrolment failures, compliance issues, profile/application targeting problems). - Coordinate dependencies with Identity and Security teams (device trust and access controls). - Support cutover events with rapid triage and stabilisation leadership. - Maintain known‑issues and fixes catalogue; reduce recurring defects through standard patterns. - Provide validation criteria and evidence standards for endpoint readiness and post‑migration acceptance. - Support the Factory dis

📌 Senior Technical Consultant – Scale Specialist Lead (Karnataka)
🏢 Kyndryl
📍 Karnataka