Role Overview
"Empowering brands to drive retention and revenue by owning their post-purchase experience".
We believe in offering more than just a service, we provide affirmation, built on the belief that if you "Own your data, you own your customer."
Our Purpose
With over two decades of domain expertise and a combined experience of 55 years, the founders of Ship Delight possess unparalleled insight into the challenges that arise from incomplete integration between e-commerce and logistics.
This profound understanding enables us to develop comprehensive solutions that address the root issues, ensuring seamless operations and optimal performance for our clients.
Our Mission: To lead a logistics revolution powered by smart technology for up-to-date Bharat.
Role Purpose
Reporting to the Director, the Sr. Manager – Sales (4 PL / Last-Mile) will drive growth of Ship Delight's core logistics services by acquiring, developing, and retaining D2 C and enterprise clients who rely on reliable delivery solutions.
This role ensures revenue growth by strengthening Ship Delight's position as a trusted logistics aggregation and delivery partner.
Key Expectation
Responsible → Runs the processes and is measured on KPIs.
Accountable → Ultimately answerable ("the owner").
Consulted → Provides inputs, expertise to team/partner functions.
Informed → Areas to be kept informed on.
Responsible
Drive new client acquisition in apparel, lifestyle, personal care and other categories. Manage enterprise accounts for 4 PL services. Deliver on monthly revenue and AWB targets. Recruit, interview and hire prospective team members. Accountable
Quality of sales pipeline & forecasting. Quarterly topline revenue for logistics business. Managing client relationships at senior levels. Develop a high-performing team culture. Consulted
Work with Ops on SLA improvements. Partner with Finance on pricing models. Collaborate with Product for value-added service bundles. Informed
Be informed of changes at a platform