About the Company:

Our client is a leading IT Technology & Services Management MNC, dedicated to providing state-of-the-art IT solutions for internal and external customers in the insurance landscape. As part of a major insurance group based in Germany and Europe, the company operates in 26 countries with a robust focus on Europe and Asia. They offer a comprehensive range of insurances, pensions, investments, and services, leveraging cutting-edge technologies such as Cloud, Digital, Robotics Automation, IoT, Voice Recognition, and Big Data science.

Location: Mumbai

Designation: Product Manager

Experience: 6-10 Yrs

Requirements

Application Operations & Enhancements (Must Have)

- Ensure smooth day-to-day operations across multiple applications.
- Develop and deliver minor enhancements based on evolving business needs

Product Ownership (Must Have)

- Take internal responsibility for specific IT products or product groups




- Drive continuous improvements and ensure strategic alignment

ITIL Knowledge

- ITIL knowledge, monitor SLA/KPI adherence, and support continuous service improvement

Vendor Management (Must Have)

- Manage and collaborate with external service providers. Ensure service quality and contract compliance

Escalation & Incident Management

- Manage ticket escalations and general issue resolution. Lead alignment calls with stakeholders as needed

Communication Skills (Must Have)

- Exhibit strong verbal and written communication abilities. Engage effectively with internal teams and external partners

Process Documentation & Compliance

- Create and maintain process documentation. Support knowledge management and demonstrate awareness of compliance and vulnerability remediation practices

Benefits

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📌 Product manager // Mumbai // 3-5Yrs
🏢 2COMs
📍 Mumbai