Role & responsibilities

Responsible for managing all existing operational contracts, contract retention, contract growth and development within assigned territory and strengthen the portfolio, reputation and image of Company.

Key Responsibilities

- Ensure the profitable delivery of operations, control of costs & overheads through achievement of business targets for GOP.
- Responsible for the delivery and expansion of business and margin in all operations ensuring full compliance with contractual obligations and Company policies and procedures.
- Support new business development through promotion and costing of products & services and response to tenders & proposals which deliver new business in Companys Integrated Facilities Management activities.
- Responsible for establishing and maintaining multi-level and business unit relationships with clients ensuring a full understanding of the hierarchy and strategic vision of the client.
- Ensure a comprehensive understanding of and meet all customer expectations under each of the relevant client agreements. Prepare timely and accurate financial and qualitative reports; Report on the same to Regional Head on a monthly basis and as and when required.




- Be proactive in the recovery of overdue, if any, owing from internal and external clients and maintain a close relationship with Company Finance team to ensure all suppliers and contractor payments are managed effectively.
- Manage, mentor and maintain a strong working relationship with the Business Development & Operational Teams, offer assistance wherever and whenever required.
- Lease with team to ensure alignment with the business goals and vision of Company.
- Ensure quality of work by adhering to Company service standards
- Drive the Monthly MOM with client and action plan for closure
- Audit the 1) QHSE Score and action plan, 2) Golden rule tracker, 3) Invoices, 4) CSM, 5) BPR and 6) Resource Planning toll.

Qualifications:

- Technical Graduate (Electrical or Mechanical)
- 12 years + experience
- Leadership and team building skills

- Excellent time management skills
- Positive excel and power point skills
- Experience in facility operations, collections, P&L; etc.

Candidates can share Cv at (phone hidden)

[email protected]

📌 Operations Manager - From Catering Company (Mumbai)
🏢 SG Oasis
📍 Mumbai