About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Key Responsibilities

Candidate with 0-1 years of experience in Telecom/ISP domain
Basic understanding of telecom standards & protocols
Knowledge on Microsoft Office applications
Coordination skills and taking the right approach logically
Responsible for Delivery of services for international customers
OLO - Delivery Management
Ensures that all installation functions are performed in a timely fashion to meet agreed SLA’s.




Customer communications and KCIs (Keep Customer Informed)
Ensure customer-end service readiness
End to end order management for smooth delivery
Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix
Strong Verbal and written communications skills

Other requirements

A good team player & valuable Customer experience /satisfaction.
Ownership & responsiveness towards the assigned work
Collaboration with team and other stakeholders

📌 Jr Customer Service Executive (Chennai)
🏢 Tata Communications
📍 Chennai