Roles & Responsibilities

- Handle inbound and outbound customer calls professionally.
- Resolve customer queries related to products, services, billing, or technical issues.
- Provide accurate information and maintain high customer satisfaction.
- Document interactions and update records in the CRM/system.
- Follow communication and quality guidelines set by the process.
- Meet productivity, quality, and performance targets.
- Coordinate with internal teams when escalation or follow-up is required.

Eligibility:

- Minimum 1 year of experience in an International BPO / International Voice Process
- Excellent English communication skills
- Immediate joiners preferred

Job Highlights:

- 5 Days Working
- Rotational shifts
- Both-side cab facility
- Performance-based incentives
- Growth opportunities opportunities in a reputed organization

To Apply: Please fill out the application form:

https://forms.gle/PETLynaDymgiWi7k7

OR

Send your updated CV to:

[email protected]

Please mention your preferred location (Gurgaon / Pune / Jaipur) and total international BPO experience in the email.

📌 International Voice Process Executive (Gurugram)
🏢 Pinnacle Talent Partners
📍 Gurugram