16 Aug
|
Keddy Edtech
|
Kanpur
16 Aug
Keddy Edtech
Kanpur
About the RoleKeddy Edtech is looking for an International Customer Relationship Manager to manage relationships with international students/parents, handle enquiries, follow up with leads, and support the student enrollment process.
Key Responsibilities
- Handle and respond to international customer enquiries.
- Communicate with parents/students through WhatsApp, calls, and other channels.
- Follow up with leads and convert enquiries into enrollments.
- Understand customer requirements and recommend suitable tuition programs.
- Maintain accurate customer and lead records.
- Coordinate with the academic and enrollment teams.
- Build strong relationships with international customers.
- Achieve monthly lead follow-up and enrollment targets.
Requirements
- Education: MBA, BBA, or B.Tech.
- Fluent English is mandatory.
- Excellent verbal and written communication skills.
- Robust customer relationship and follow-up skills.
- Confident in communicating with international customers.
- Basic knowledge of CRM systems and digital communication tools.
- Good convincing, negotiation, and problem-solving skills.
- Work From Office – Full-Time.
- Freshers with strong communication skills may also apply.
Preferred
- Experience in Customer Relationship Management, Sales, EdTech, Education Counselling, or International Client Handling will be an advantage.
- Experience dealing with international customers is preferred.
What We’re Looking ForA confident and proactive professional who can communicate professionally with international parents and students, build trust, follow up consistently, and contribute directly to student enrollments. Apply Now to Join Keddy Edtech
📌 International Customer Relationship Manager (Kanpur)
🏢 Keddy Edtech
📍 Kanpur