Company Description

Elance Learning is India’s most trusted commerce learning institute, focused on developing industry-ready finance professionals rather than only exam-qualified candidates. The organization offers globally recognized professional accounting programs such as ACCA, CMA USA, and CA, delivered by experienced faculty with strong academic and industry backgrounds. Learning at Elance emphasizes practical exposure, real-world application, and career relevance, helping learners build skills demanded by contemporary finance roles.

As a Platinum-Approved ACCA Partner, Gold CMA USA Course Provider (IMA Approved), and approved partner of HOCK International and ACCA CBE Centre, Elance provides a comprehensive commerce ecosystem. Its specialized programs support learners at different career stages, integrating financial management, strategic thinking, and applied skills to prepare them for real business challenges.

Role Description The Campus Manager is a full-time, on-site role based at the Elance Learning campus in Kochi. This role is responsible for overseeing daily campus operations, including coordinating classes, managing schedules, and ensuring a smooth learning experience for students and faculty.

The Campus

Manager will handle student inquiries, provide high-quality customer service, and support learners through admission, onboarding, and ongoing engagement. The role also includes collaborating with academic and administrative teams to organize training sessions, events, and workshops, while maintaining a professional and welcoming campus environment.

The Campus

Manager will monitor campus resources, implement policies and procedures, and contribute to continuous improvement of campus processes and learner satisfaction.

Key Responsibilities

Campus Operations Management

- Manage the day-to-day operations of the campus to ensure smooth functioning.
- Ensure adherence to academic schedules,



operational processes, and organizational policies.
- Monitor campus infrastructure, facilities, and overall learning environment.
- Coordinate with internal departments to maintain operational efficiency.

Admissions & Business Growth

- Drive student admissions by achieving monthly and quarterly enrollment targets.
- Support marketing and promotional activities to increase campus visibility.
- Build and maintain relationships with prospective students, parents, schools, colleges, and corporate partners.
- Identify local business opportunities to strengthen campus growth.
- Academic & Student Success
- Coordinate with faculty to ensure effective delivery of academic programs.
- Monitor student attendance, engagement, academic progress, and retention.
- Resolve student concerns and ensure high levels of student satisfaction.
- Support placement initiatives and career development activities.

Team Leadership

- Lead, mentor, and motivate academic and administrative teams.
- Conduct regular team reviews, coaching sessions, and performance evaluations.
- Ensure optimum utilization of manpower and maintain a collaborative work culture.
- Support recruitment, onboarding, and training of campus employees.

Customer & Stakeholder Management

- Build strong relationships with students, parents, faculty, and external stakeholders.
- Handle escalations professionally and ensure timely resolution of concerns.
- Represent the organization during events, seminars, and partnership meetings.

Reporting & Compliance





- Prepare and present campus performance reports and operational updates.
- Ensure compliance with organizational policies, academic standards, and statutory requirements.
- Monitor campus KPIs and recommend improvements to enhance overall performance.

P & L Management

- Own and manage the campus P&L; by driving revenue growth, controlling costs, and achieving profitability targets.
- Develop and execute campus business plans and budgets while monitoring financial performance and implementing corrective actions.
- Identify new revenue opportunities through admissions growth, business development initiatives, and strategic partnerships.

Required Skills & Competencies

Leadership

- Strong people management and team leadership skills.
- Ability to motivate teams and drive performance.

Operations Management
- Experience managing branch, campus, or training center operations.
- Strong organizational and process management skills.

Business Development
- Ability to achieve admissions and business growth targets.
- Excellent relationship-building and stakeholder management skills.

Student & Customer Focus
- Strong customer service orientation.
- Ability to enhance student experience and engagement.
- Excellent verbal and written communication skills.
- Strong analytical thinking and decision-making abilities.

Qualifications

- Bachelor's or Master's degree in Business Administration, Education, Management, or a related field.
- 8–12 years of experience in branch management, campus operations, education management, or training institutions.
- Experience leading teams and managing operational performance.

Good to have
- Experience in EdTech, higher education, training institutes, or skill development organizations.
- Exposure to admissions, academic coordination, student engagement, and business development.

📌 Campus Manager (Kochi)
🏢 Elance Learning
📍 Kochi