Key Responsibilities:
- Provide day-to-day technical and functional support for the Eagle Platform including STAR, PACE, and Performance modules
- Troubleshoot and resolve user issues related to portfolio accounting, performance calculation, and reporting
- Act as a liaison between business users and technical teams for change requests, data corrections, and custom reports
- Monitor batch jobs, data feeds (security, pricing, transaction data), and system interfaces
- Work closely with front-office, middle-office, and operations teams to ensure accurate data processing and reporting
- Manage SLA-driven incident resolution and maintain support documentation
- Support data migrations, upgrades, and new release rollouts of Eagle components
- Engage in root cause analysis and implement preventive measures

Required Skills and Experience:
- 5+ years of experience in financial systems support, with a solid focus on Eagle Investment Systems
- Strong knowledge of portfolio management processes , NAV calculations , and financial instruments (equities, fixed income, derivatives)
- Prior work experience in

📌 Support Specialist (Pune)
🏢 N Consulting Global
📍 Pune