Job Title: International Collection Executive - Voice Process
Location: Work from Office
Employment Type: Full-Time
Salary: ₹40,000 CTC per month + Attractive Performance Incentives

About the Role:

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If you have strong communication, negotiation, and customer handling skills with a proven background in collections, we'd love to hear from you.

Key Responsibilities:

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- Handle outbound and inbound calls to customers regarding overdue accounts.
- Manage 1st Party Collections while maintaining a professional and customer-centric approach.
- Negotiate payment arrangements and resolve outstanding balances.
- Educate customers about payment options and account status.
- Ensure compliance with company policies and client guidelines during all customer interactions.
- Maintain accurate documentation of customer conversations and payment commitments.
- Meet or exceed individual and team productivity, quality, and collection targets.
- Build positive customer relationships while achieving business objectives.

Eligibility Criteria:

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- Minimum Experience:



8-12 months of experience in International Voice Collections.
- Mandatory: Experience in 1st Party Collections.
- Graduate in any discipline.
- Excellent verbal communication skills in English.
- Strong negotiation, persuasion, and problem-solving abilities.
- Comfortable working in a fast-paced international voice process.
- Immediate joiners will be given preference.

Compensation & Benefits
- Fixed Salary:₹40,000 per month:
- Attractive Performance-Based Incentives
- Professional work workplace
- Career growth opportunities
- Training and ongoing support

Work Mode
- Work from Office

Interview Process
- HR Round
- Operations Round
- Client Interaction Round (In Office)
- VNA

(phone hidden)

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:
- Provident Fund

Application Question(s):
- Are you an immediate joiner?
- Are you okay with the salary of 40,000 CTC per month?

Experience:
- International voice collection : 1

📌 International Collection Executive (Gurugram)
🏢 Transcom
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