About the Role

We are a growing marketing agency looking for an Agency Operations Manager to be the operational backbone of our creative and delivery teams. This is not a generic ops role — you will work alongside campaign managers, designers, copywriters, and client servicing executives every single day.

You will own the day-to-day workflow of our studio: routing briefs, tracking campaign timelines, removing blockers, and ensuring every deliverable goes out on time and at the quality our clients expect.

What You Will Do
- Manage end-to-end campaign workflow — from brief intake to final delivery — across creative, copy, media, and client servicing teams
- Act as the central coordination layer between department heads and execution teams; keep everyone aligned without unnecessary escalations
- Assign and track tasks across designers, copywriters, and media planners using project management tools; flag capacity issues before they become delays
- Run daily/weekly team standups and sprint check-ins to monitor deliverable status and unblock dependencies




- Maintain and improve agency SOPs, brief templates, approval workflows, and handoff processes
- Track utilization across the team; identify bottlenecks and propose process improvements to increase throughput
- Prepare weekly operations reports for senior leadership — covering delivery rates, turnaround times, and team capacity
- Foster a positive, high-accountability studio culture where creative and ops teams work in sync

Who We Are Looking For

Non-negotiable requirements
- 2-4 years of experience in an operations, traffic management, or project coordination role inside a marketing agency, digital agency, creative studio, or media house
- Hands-on experience managing creative workflows — routing briefs, managing revision cycles, tracking campaign timelines
- Demonstrated ability to coordinate across creative, strategy, and client servicing teams simultaneously
- Solid communication skills — written and verbal — wi

📌 Agency Operation Manager (Baner)
🏢 Webocto Solutions Private
📍 Baner