Key Responsibilities
- Handle inbound and outbound calls professionally.
- Book, reschedule, confirm, and cancel doctor appointments.
- Provide accurate information regarding doctors, departments, hospital services, timings, and health packages.
- Coordinate with doctors, nursing stations, billing, diagnostics, and other departments.
- Follow up with patients for appointments, investigations, surgeries, and health check-ups.
- Ensure high-quality customer service and patient satisfaction.

Eligibility Criteria
- Education: Intermediate / Any Graduate.
- Experience:Minimum 1-2 years of experience in a Hospital or Healthcare Call Center (mandatory).

Required Skills:
- Excellent communication skills in English, Telugu, and Hindi.
- Strong customer service and interpersonal skills.
- Good listening and problem-solving skills.
- Prior experience in hospitals, multi-specialty hospitals, diagnostic centers, or healthcare organizations.
- Positive attitude with empathy towards patients.
- Immediate joiners will be preferred.

Job Type
- Full time

Work Location: Jubilee Hills

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Jubilee Hills)
🏢 SAIJYOTHI EYE HOSPITALS
📍 Jubilee Hills