What We Offer:
- Transportation allowance
- Canteen Subsidy
- Health Insurance
- Tuition Reimbursement
- Incentive components campaign wise
- Work Life Balance Initiatives
- Rewards & Recognition
- Internal movement through IJP

What You’ll Be Doing:
- Understand the customer’s reason to contact and attempt to provide a solution following the specified guidelines.
- Empathize and use soft skills when customers are facing trouble with the offered services and focus on finding a suitable solution.
- Gather all required information while working on the customer’s reason to contact and update tickets based on the communication or escalate the same to the concerned department.
- Obtain all required information and relay the same to other departments as per the protocol.
- Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
- Be flexible in an workplace by championing and embracing change.

What We Expect You to Have:




- Any stream 12th Standard pass-out / any stream Graduate / Blog Graduate with 18 years of age along with Excellent Oral & Written in English Communication skills can apply.:
- Be Flexible in working hours which is a must.
- Excellent oral and written communication skills with superior typing speed;
- An unerring attention to detail;
- The ability to multi-task answering numerous chats/calls and navigating smoothly between both mediums.
- Experience working as part of a collaborative team - we work together to make sure customers are able to use our products and services without any trouble and excellent experience is provided during every interaction.

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

Benefits:
- Life insurance
- Provident Fund

Ability to commute/relocate:
- Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

Location:
- Gandhinagar, Gujarat (preferred)

Work Location: In person

📌 International Voice Process (Gandhinagar)
🏢 Etech Global Services
📍 Gandhinagar