ABOUT MARKETING & SALES DEPARTMENT

The Marketing & Sales division at DHL Global Forwarding serves as a crucial link between clients and various operational and product departments. Its primary objectives include acquiring recent business opportunities while also ensuring the retention of existing clientele.

JOB SUMMARY

As the Business Development Manager, you will spearhead the expansion of the business by identifying and capitalizing on opportunities from both potential clients and our existing customer base. Beyond conventional sales, your role extends to creating SOPs, fostering inter-departmental collaboration, and harnessing the power of Sales360. Your key focus lies in comprehensively grasping customer requirements and harnessing DGF's freight forwarding proficiency to provide personalized solutions.

KEY RESPONSIBILITIES

Sales Cycle Management
- Lead the entire sales process from lead generation to successful conversion.
- Facilitate seamless payment processes to ensure timely closure of deals.




- Conduct regular reviews to monitor business performance and adjust strategies as necessary.
- Develop and manage a robust sales pipeline to achieve individual and team targets for profitable volume growth.

Customer Relationship Management
- Gain insights into customers' core requirements and offer tailored solutions to drive profitable business relationships.
- Proactively address service issues and resolve them in a timely manner.
- Collaborate with existing clients to increase their share of wallet through value-based selling.
- Identify and onboard new clients that align with our service offerings and values.
- Managing internal and external stakeholders to aid in the development of products and solutions that align with market demands.
- Collaborate with colleagues from product and customer service divisions to meet customer expectations effectively.
- Gain insights into customer requirements and propose tailored solutions to address their needs.

COMPETENCIES

📌 Business Development Manager- Field Sales (Chandigarh)
🏢 Dhl
📍 Chandigarh