Support Coordinator(Mechanical background FRESHERS can apply)
Company: Rymo Technologies Pvt. Ltd.
Location: Juinagar, Navi Mumbai
Working Days:
- Mon-Sat(9am-6pm)
Diploma/Degree in Mechanical is mandatory
Industry: Robotic Medical Equipment
About Rymo Rymo Technology is building robotic solutions that help stroke survivors and individuals with movement impairments regain physical independence. We combine healthcare, robotics and gamification to deliver real-world clinical impact. As we scale globally, we’re building robust teams and systems to support rapid growth across functions.
About the Role:
Key Responsibilities:
Coordinate and track customer support tickets to ensure timely resolution.
Assist in managing internal machine servicing and maintenance schedules.
Maintain inventory records of spare parts,



tools, and service-related materials.
Prepare and update service reports, documentation, and operational records.
Coordinate with field engineers for service visits, installations, and issue resolution. Communicate with customers regarding service requests, updates, and follow-ups. Provide administrative support to the Customer Support team.
Ensure accurate record-keeping and timely reporting of service activities.
Support process improvements and daily operational activities.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
- Provident Fund

Work Location: In person

📌 Customer Support Representative (Navi Mumbai)
🏢 Rymo Technologies
📍 Navi Mumbai