Increase revenue across all levers — new channels, better pricing, higher conversions,
optimized listings.
1. B2B Sales & Client Acquisition:
Build and close B2B partnerships — corporates, travel agents, event planners
Own the full pipeline: outreach → negotiation → closure
KPI: Recent B2B clients/month, B2B revenue contribution
2. Pricing & Competitor Intelligence
Set and revise monthly pricing across all properties
Track competitor pricing weekly — lag gaps, recommend adjustments
KPI: Are prices being updated on time? Did occupancy improve after repricing?
3. Upselling & Chat Conversions:
Audit guest chats for missed upsell opportunities (upgrades, add-ons, extended stays)
Build a repeatable upsell playbook for the sales team
KPI: Upsell revenue/month, chat-to-booking conversion rate
4. Listing & Property Optimization
Monthly review of non-moving/underperforming properties
Fix root cause — photos, descriptions, reviews, pricing — coordinate with ops
KPI: Reduction in non-moving inventory, booking rate improvement on optimized listings5. Food Sales Overview:
Ensure all food sales calls are made and leads are cleared daily
Monitor conversion from food leads to actual orders
KPI: Food lead clearance rate, food revenue/month
6. OTA Ranking & Visibility Optimization:
position
Optimize ranking levers: response time, acceptance rate, photo quality, review scores, early
bird offers
Ensure listings are fully complete, updated, and competitive vs top-ranking alternatives
KPI: Search ranking movement per property, impressions vs booking conversion on each
OTA
7. Coupon & Offer Management:
Decide which coupon codes and offers to run — what discount, for whom, on which
properties, and when
Track redemption rates and revenue impact of each coupon to kill what doesn’t work
Coordinate seasonal and event-based offers (long weekends, festivals, wedding season)
KPI: Coupon redemption rate, incremental revenue from offers, discount cost vs revenue
gained
8.
📌 Revenue Manager (Worli)
🏢 EKOSTAY
📍 Worli