Receptionist - Job Responsibilities
- Answer, screen, and direct incoming phone calls to the appropriate departments.
- Handle customer inquiries and provide accurate information about the company's services.
- Schedule appointments and coordinate meetings for management and staff.
- Maintain the reception area, ensuring it is clean, organized, and presentable.
- Manage visitor records and ensure proper check-in/check-out procedures.
- Receive, sort, and distribute incoming mail, courier deliveries, and packages.
- Maintain office stationery and reception supplies, and place orders when required.
- Perform administrative tasks such as filing, photocopying, scanning, printing, and data entry.
- Coordinate with different departments to ensure smooth communication and workflow.
- Maintain company records, documents, and contact directories.
- Ensure confidentiality of company information and client data.
- Support management with other administrative duties as assigned.
- Follow company policies and maintain a skilled appearance and positive attitude at all times.