EXECUTIVE ASSISTANT — KRA / KPI

Reporting to: Gaurav Singhvi

Base: Surat (office-based) | Scope: Principal + Business Entities (WFC, BNI, Hotels)

Role Summary:A highly organised, presentable and tech-enabled Executive Assistant who runs the principal's travel, finances, calendar and information flow with precision — maximising productivity and cost-efficiency while exercising sound judgement and discretion.

KRA / Focus Area

Key Responsibilities

1. Travel Management (Primary)

End-to-end travel: flights, hotels, visas, ground transport, itineraries — domestic & international. Anticipate needs, build buffer time, manage disruptions in real time.

100% of trips booked & confirmed ≥48 hrs before departure; zero missed connections/check-ins; single consolidated itinerary per trip shared in advance.

2. Credit Card & Expense Management

Track & reconcile all 22 cards: statements, due dates, reward optimisation, fraud checks. Tag every expense to the correct entity (WFC, BNI, hotels, personal).





Zero late fees / interest charges; 100% expenses tagged to correct entity within 7 days; monthly card-wise reconciliation submitted.

3. Calendar & Opportunity Management

Own the calendar across all entities. Schedule, prioritise & protect time; flag conflicts; ensure no prospect, meeting or commitment is dropped.

Zero double-bookings; same-day response on scheduling; weekly look-ahead shared every Friday.

Monitor inbox, ensure every mail is replied or routed to the right person, track pending responses to closure.

Inbox triaged twice daily; zero mail unactioned >48 hrs; pending-reply tracker maintained.

5. MIS & Reporting Dashboard

Consolidate MIS from all businesses into one live dashboard; keep it current and shared.

Dashboard updated daily; weekly MIS summary delivered every Monday; flagged variances escalated proactively.

6. Memory Keeping

Capture every holiday/key trip into the curated coffee-table book — photos, notes, layout.

Each holiday documented withi

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