As the Front Desk Receptionist, you will be the first point of contact for our guests. You will be responsible for creating a warm welcome, ensuring smooth check-in and check-out processes, handling guest enquiries, managing reservations, and delivering exceptional customer service throughout the guest journey.

Key Responsibilities
- Welcome guests with a friendly and professional attitude.
- Handle guest check-in and check-out efficiently.
- Manage room reservations, day picnic bookings, and guest registrations.
- Provide information about Monteria Village’s attractions, activities, accommodation, events, and packages.
- Coordinate with Housekeeping, F&B;, Maintenance, Security, and Operations teams to ensure a seamless guest experience.
- Process payments and maintain accurate billing records.
- Handle guest complaints politely and resolve issues promptly or escalate when necessary.
- Maintain guest records using the property management system.
- Prepare daily reports, shift handovers,



and maintain front desk documentation.
- Ensure the reception area remains clean, organized, and welcoming at all times.
- Follow company SOPs, safety standards, and guest service protocols.

Pay: ₹14,000.00 - ₹25,000.00 per month

Advantages:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:
- Khalapur, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Education:
- Diploma (required)

Experience:
- Front desk: 1 year (required)

Language:
- Hindi (required)
- Marathi (required)
- English (required)

Location:
- Khalapur, Maharashtra (required)

Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

📌 Front Office Receptionist (Khalapur)
🏢 Monteria Village
📍 Khalapur