Summary:
LI-Hybrid
- Location: Hyderabad, India
- Join a high-impact global analytics team at the forefront of Social Media Listening (SML) and digital insights in healthcare.
- As an SML Analyst, you will play a key role in transforming large-scale digital and social data into meaningful insights that shape strategic decisions across brands, therapy areas, and markets. Your work will directly contribute to a deeper understanding of patient experiences, competitive dynamics, and evolving healthcare conversations.
- This role offers a unique prospect to work at the intersection of data, healthcare, and innovation, while gaining exposure to AI-enabled analytics.

About the Role:
Key Responsibilities
- Support the delivery of Social Media Listening analysis, including:
- Brand and disease landscape analysis
- Competitive intelligence and congress tracking
- Patient journey and audience insights
- Social media perception and campaign performance analysis
- Translate stakeholder requirements into structured analytical outputs




- Perform qualitative and quantitative analysis to identify trends, patterns, and relevant insights
- Support end-to-end execution of assigned projects, ensuring adherence to timelines and quality standards
- Collaborate with internal stakeholders to understand business needs and provide analytical support
- Support the development and maintenance of documentation, including standard operating procedures, quality checklists, and knowledge repositories
- Comply with internal processes, including time tracking, KPI reporting, and applicable organizational policies
- Work collaboratively with team members to support project delivery and knowledge sharing
- AI & Analytics Capabilities
- Work with large volumes of structured and unstructured data to support analysis and insight generation
- Utilize available tools and methodologies for activities such as data classification, tagging, and trend analysis
- Stay updated on developments in digital analyti

📌 Analyst, Social Media Intelligence (Hyderabad)
🏢 Novartis
📍 Hyderabad