Description of role:
Job description:
- Identify and develop current business opportunities
- Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
- Consistently meet and exceed sales targets and KPIs.
- Actively engage with clients to understand their training and certification requirements.
- Provide excellent pre-sales and post-sales support to ensure high customer satisfaction and loyalty.
- Address client queries, concerns, and feedback promptly and professionally to exceed their expectations.
- Foster a customer-first approach throughout the sales process to enhance the client experience.
- Execute branding activities that enhance company visibility and credibility.
- Support the creation and delivery of marketing materials, campaigns and digital content aligned with sales strategies.
- Utilize social media campaigns and digital outreach to generate and nurture leads.
- Conduct in-depth market analysis to identify industry trends, opportunities, and customer pain points.




- Gather and analyse competitor information to strengthen market positioning.
- Provide actionable insights and recommendations to the Management based on research findings.
- Generate and present data-driven reports to support strategic decision-making.
- Build trust and rapport with clients by providing expert guidance and solutions.
- Conduct regular follow-ups and feedback sessions to ensure client satisfaction and identify areas for improvement.
- Drive customer retention through consistent engagement and exceptional service delivery.
- Provide consultative expertise to clients regarding training programs, certifications and market demands.
- Represent the company at industry exhibitions, trade shows and conferences to promote services and expand the client base.
- Network with potential clients, partners and industry leaders at events to establish valuable connections.
- Prepare and deliver presentations or demonstrations

📌 Sales Executive (Delhi)
🏢 TWI India Private
📍 Delhi