Job Description - Customer Support Executive (BPO Voice Process)

Position: Customer Support Executive (Voice Process)

Experience: 0-3 Years (Freshers Welcome)

Location: iPlanetsoft Global Solutions, 9th Floor, Vaishnavi Cynosure, Gachibowli, Hyderabad

Interview Type: Walk-in

Interview Time: 10:00 AM

Joining: Immediate

Job Summary

Key Responsibilities

Handle inbound and outbound customer calls professionally.

Resolve customer queries and provide accurate information.

Maintain a positive and customer-centric approach during interactions.

Record customer details and update CRM/system accurately.

Escalate complex issues to the concerned team when required.

Meet quality, productivity, and customer satisfaction (CSAT) targets.

Follow company policies and standard operating procedures.

Eligibility





Excellent communication skills in English and Hindi.

Strong problem-solving and interpersonal skills.

Basic computer knowledge.

Willingness to work in a fast-paced BPO environment.

Benefits:
Best-in-industry salary.

Immediate joining opportunity.

Career growth and learning opportunities.

Friendly and professional work environment.

Walk-In Details

Location: iPlanetsoft Global Solutions, 9th Floor, Vaishnavi Cynosure, Gachibowli, Hyderabad

Interview Time: 10:00 AM

Contact: (phone hidden) / (phone hidden)

Pay: ₹17,000.00 - ₹20,000.00 per month

Advantages:
- Health insurance
- Provident Fund

Work Location: In person

📌 Telecaller (Gachibowli)
🏢 iPlanetsoft Global solutions
📍 Gachibowli