Process: UHC (UnitedHealthcare) - US Healthcare Customer Service
Shift: US Shift (Night Shift)
Process Type: Voice (Inbound Customer Service)
- 5 days working 2 rotational week offs.
Salary: 24.9k
- 34.4k
Customer Service Executives for the UHC (UnitedHealthcare) process. This is a US healthcare customer service voice process where you will interact with customers over phone calls and provide support regarding their healthcare-related concerns.
As a Customer Service Executive, you will:
- Handle inbound customer calls professionally and efficiently.
- Assist customers with queries related to healthcare plans and insurance benefits.
- Help members understand claim status, eligibility, coverage, and policy details.
- Provide accurate information regarding healthcare services and benefits.
- Resolve customer concerns while maintaining high-quality customer service standards.
- Document customer interactions accurately in the system.
- Follow company policies, compliance guidelines, and process requirements.
Eligibility
- Excellent English communication skills.
- Strong problem-solving and customer handling skills.
- Comfortable working in US night shifts.
- Basic computer knowledge and typing skills.
Perks & Benefits
- One-way cab facility provided by the company.
- Competitive salary package.
- Opportunity to work with a leading US healthcare process.
- Professional work environment with growth opportunities opportunities.
- Training and continuous learning support.
Benefits:
- Provident Fund
Work Location: In person
Pay: ₹24,920.00 - ₹34,420.00 per month
Benefits:
- Provident Fund
Work Location: In person
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