Responsibilities:
Collaborate with business stakeholders to analyze end to end order to cash processes and translate requirements into optimized SAP solutions that improve operational efficiency and revenue accuracy.
Configure and fine tune SAP Product Allocation to ensure fair distribution of constrained products aligning supply with demand priorities and supporting strategic business objectives.
Implement and maintain SAP Billing and Revenue functions to support complex pricing taxation and revenue recognition scenarios while ensuring compliance with organizational policies.
Adapt and enhance SAP SD functionalities for Brazil and LATAM markets focusing on regional tax rules invoicing specifics and localization requirements to secure compliant operations.
Optimize SAP Standard Order to Cash flows by streamlining sales order creation delivery processing billing and customer invoicing to reduce cycle times and improve cash flow.
Partner with domain experts in cheminformatics and bioinformatics to design SAP process configurations that support specialized product data regulatory controls and scientific workflows.
Document functional specifications for enhancements interfaces and reports collaborating with technical teams to ensure accurate development and effective testing outcomes.
Execute system integration testing and user acceptance testing for SAP changes validating that solutions meet functional requirements and do not impact critical business processes.
Provide day to day production support by analyzing incidents identifying root causes and implementing sustainable fixes that stabilize SAP order to cash and billing operations.
Develop and deliver user training materials and conduct knowledge sessions to help business teams adopt current SAP functionalities and follow standard operating procedures.
Monitor key performance indicators related to order fulfillment allocation billing accuracy and customer satisfaction recommending process or syste