Key Responsibilities

Hands-on ServiceNow Development
- Manage update sets, migration, and development lifecycle activities.
- Collaborate with architects/developers to ensure testability in designs.
- Develop and support integrations using REST, SOAP, and Integration Hub.
- Contribute to CI/CD pipeline automation for faster, reliable deployments.

Quality Engineering & Assurance
- Analyze requirements and ServiceNow specifications to design scalable test cases, data, and scenarios.
- Plan, execute, and document manual and automated testing across ServiceNow modules, workflows, and integrations.
- Build and maintain automation frameworks using ATF.
- Define and execute upgrade/patch test strategies ensuring high coverage and mínimal disruption.

Collaboration & Leadership
- Work with analysts, product owners, and developers to align on requirements and deliverables.
- Collaborating across multiple time zones with global teams.
- Actively participate in Agile ceremonies (refinement, planning, daily stand-ups, retrospectives).




- Champion a quality-first mindset across engineering and business stakeholders.

Requirements:
- 8+ years of proven experience in ServiceNow Development, manual and automation testing, with deep knowledge of ServiceNow modules (Some of these include ITSM, Service Catalog, CSDM, ITOM).
- Strong expertise in ServiceNow Automated Test Framework (ATF) and external automation tools such as Selenium, Rest Assured, Postman, SOAP UI.
- Hands-on experience with API testing for ServiceNow integrations.
- Proficiency in ServiceNow scripting (JavaScript, Glide APIs) to develop/modify Client Scripts, Business Rules, UI Policies, Catalog Scripts, and Flow Designer logic.
- Experience with update set migration, ServiceNow development lifecycle, and deployment processes.
- Hands-on experience with ServiceNow upgrades, patch testing, and defect management.
- Solid analytical and problem-solving skills; able to anticipate risks, enforce QA standards, and recomm

📌 Service Now Engineers (Hyderabad)
🏢 StradIT
📍 Hyderabad