Job Description - Sales Coordinator

Company: RAC IT Solutions PVT LTD
Job Title: Sales Coordinator
Location: Kochi, Kerala
Employment Type: Full-Time
Department: Sales

Job Summary

Key Responsibilities
- Coordinate daily sales activities and support the sales team.
- Prepare quotations, proposals, and sales orders.
- Follow up with customers regarding quotations, orders, and payments.
- Maintain customer records and update the CRM/database.
- Coordinate with procurement, warehouse, and logistics teams for timely deliveries.
- Generate daily, weekly, and monthly sales reports.
- Schedule customer meetings and maintain the sales calendar.
- Handle customer inquiries and resolve issues promptly.
- Monitor pending orders and ensure timely execution.
- Support the sales team in achieving monthly sales targets.
- Assist in preparing presentations and sales documentation.
- Maintain proper filing of customer and sales-related documents. (Glassdoor)

Required Qualifications
- Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.





1-2 years of experience in Sales Coordination, Customer Service, or Sales Support.
- Freshers with excellent communication skills may also apply.

Required Skills:
- Excellent communication skills (English & Malayalam; Hindi is an added advantage).
- Good knowledge of MS Office (Excel, Word, PowerPoint).
- Experience with CRM software is preferred.
- Robust organizational and multitasking abilities.
- Customer-focused attitude.
- Ability to work under pressure and meet deadlines.
- Good analytical and reporting skills.
- Positive attitude and willingness to learn.

Key Performance Indicators (KPIs)
- Timely preparation of quotations.
- Customer response time.
- Order processing accuracy.
- Sales report accuracy.
- Customer satisfaction.
- Support provided to the sales team in achieving targets.

Working Hours
- Monday to Saturday
- As per company working hours

Salary
- As per company standards and experience.

Be

📌 Sales Coordinator (Kakkanad)
🏢 rac it solutions
📍 Kakkanad