16 Aug
|
EDIT & Silica Institute
|
Mumbai
16 Aug
EDIT & Silica Institute
Mumbai
Job Role:
- Floater Operations Executive
Location: Mumbai (Andheri, Goregaon & Borivali)
About SILICA
SILICA is a leading institute for Design, Fashion, Architecture and Fine Arts entrance exam coaching. With over 32 years of excellence in education, we have helped thousands of students secure admissions into India's top design institutes.
Job Overview
We are looking for a Floater Operations Executive to support the day-to-day operations across our Andheri, Goregaon, and Borivali centers.
Working Schedule
- Working Days: Monday to Sunday
- Weekly Off: One fixed weekly off between Monday and Friday:
- Shift Timing: 11:30 AM to 8:00 PM
Key Responsibilities
- Handle daily center operations and student support.
- Manage ERP, CRM, and LMS software.
- Maintain student records, reports, and documentation.
- Coordinate with students, parents, and faculty.
- Handle customer queries and ensure timely resolution.
- Assist with fee follow-ups,
installment recoveries, and administrative activities.
- Support inventory and stock management.
- Provide operational support at any of the assigned centers as require
Required Skills:
- Valuable communication and interpersonal skills.
- Knowledge of Google Sheets, Docs, and Slides.
- Basic computer proficiency.
- Strong organizational and multitasking skills.
- Customer service mindset.
- Willingness to travel between Andheri, Goregaon, and Borivali centers.
- Experience in the education/EdTech industry will be an added advantage.
- Graduate in any discipline.
- 1-2 years of experience in operations, administration, customer service, or education.
- Immediate joiners will be preferred.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Floater Operations Executive (Mumbai)
🏢 EDIT & Silica Institute
📍 Mumbai