Job Title: Energy Inbound Sales Specialist
Location: Janakpuri East, New Delhi
Company: Teleminds Infotech Pvt. Ltd.
Shift Timings: 4:30 AM to 2:30 PM
Working Days: Monday to Friday (Saturday Half Day)
Employment Type: Full-Time, On-Site
Industry: Energy, Telecoms, Insurance, B2B SaaS & IT
Market: Australia
Salary: ₹3 LPA - ₹4.20LPA+ Uncapped Incentives

Who We Are:
Teleminds Infotech Pvt. Ltd., incorporated in 2012, is a leading Business Process Outsourcing (BPO) company serving a diverse portfolio of clients across Australia, particularly in the telecom and energy sectors. With its head office in Kolkata and an additional office in Delhi, Teleminds has grown to a strength of 600+ employees.

We combine advanced technology, industry expertise, and customer-centric solutions to help businesses overcome complex challenges, enhance productivity, and accelerate growth. Our commitment to excellence extends to both our clients and employees, fostering a team-oriented and high-performance work environment.

Role Overview:
Key Responsibilities




- Handle inbound customer enquiries related to electricity and gas services in the Australian market and understand customer requirements and recommend suitable energy plans and solutions.
- Convert inbound enquiries into successful sales while consistently achieving sales targets and KPIs.
- Clearly explain energy plans, pricing structures, contract terms, benefits, and
- promotional offers.
- Ensure all sales conversations are conducted in accordance with Australian energy industry regulations, compliance requirements, and ethical selling practices.
- Obtain and record customer consent where required and provide all mandatory disclosures during the sales process.
- Identify opportunities to upsell and cross-sell relevant energy products and services and deliver exceptional customer service and maintain high customer satisfaction levels.
- Handle customer queries, concerns, and objections professionally and effectively.
- Adhere to

📌 Energy Inbound (South West Delhi)
🏢 Teleminds InfoTech Private
📍 South West Delhi