Job Description for (International Sales) -English (Voice Process)
An effective tele sales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
Responsibilities:
Make warm Outbound Calls, to US customers and explain the product or services
Provide detailed information about products and services
Document and update customer records based on interactions
Develop and maintain a knowledge base of current and forthcoming products and services
Handle grievances to preserve the company’s reputation.